Privacy Policy

General Provisions

The seller is SPORT CLUB s.r.o., Bahno 99, Frýdlant nad Ostravicí 73911, Company ID: 26845431, VAT number: CZ26845431, telephone: 558 676 077 (further just "seller").

The buyer by taking over the goods from the seller, or by taking over from the carrier agrees with these terms and conditions.

Legal relationships arising from the purchase contract are governed by the regime of the Civil Code.

Delivery times

We ship goods that are in stock immediately. We deliver other goods within 6 weeks at the latest, depending on the type of goods.

Method of delivery

We transport goods in cooperation with transport companies PPL and TOPTRANS. We charge transport costs according to the valid tariffs of individual companies. We charge packaging prices according to the size and weight of the goods. The price of packaging, transport and the delivery date of the goods will be communicated to you in the "Order Confirmation", which we will send to you within 2 next business days at the latest at the email address you provided.

Order

Goods can be ordered in writing, by e-mail or in an order form at on the website www.sportclub.cz of SPORT CLUB s.r.o. with indicating all the details of a proper order. Buyer will receive the goods at the price valid at the time of ordering. By placing an order the buyer confirms that he has familiarized himself with these terms and conditions.

Validity of prices

The prices in the online price list (eshop) on the website www.sportclub.cz are valid and are continuously updated. The prices of the products are listed both without VAT and i with VAT. The charges for packaging and shipping will be communicated to the customer at based on the received written order for the given goods and services.

Payment Terms

Payment is made by cash on delivery or in cash upon personal collection at the seat of SPORT CLUB s.r.o. For regular customers or upon agreement, payment by bank transfer with a 14-day maturity is possible tax document. All goods remain the property of the seller until until the time of payment.

Place of complaint

The place of complaint is the registered office of SPORT CLUB s.r.o., Bahno 99, Frýdlant nad Ostravicí, 739 11.

Return of goods

If the delivered goods or delivery conditions do not correspond to the order, the buyer is entitled to send back complete and undamaged goods including a copy of the acquisition document (tax document). Returned goods must be properly packed and secured against damage. If the goods are not returned within 5 working days, or the goods are returned damaged or already used, the seller reserves the right not to accept it or charge incurred costs. The buyer is not entitled to return the goods, which has been made to order, such as safety nets, sails, mats, structures etc.

Complaints

The buyer is obliged to inspect the delivered goods without undue delay inform the seller about detected defects. Later complaints obvious defects will not be recognized by the seller. The inspection is the responsibility of the buyer performed in such a way as to detect all defects.

Notification of detected defects must be made by the buyer at the seller in writing within three working days of acceptance goods. In the written notification, the buyer must state the detected defects.

Written notification of detected defects is claimed by the buyer at the seller's place of business: SPORT CLUB s.r.o., Bahno 99, Frýdlant nad Ostravicí 73911, Company ID: 26845431, VAT number: CZ26845431, telephone: 558 676 077.

In all cases, a copy of the tax return must be submitted for a complaint document for the goods whose defects are complained of.

In the case of personal collection, the buyer has the right to recheck he is obliged to deal with the goods upon receipt and any obvious defects immediately with the seller. Obvious defects applied to the seller later will not be recognized by the seller.

By signing the waybill in the case of delivery of the goods by the carrier, the buyer agrees to acceptance and confirms that the delivered goods are undamaged. In case of damage to the goods, the buyer must immediately at the place of receipt of the goods, he made a note about the damage to the goods with the carrier. Later complaints caused during transport will not be taken into account. The exception is mechanical damage to the goods, which upon receipt shipment and was not apparent even upon proper inspection. In such in this case, the buyer is obliged to file a claim within three working days from acceptance of goods.

Before using the goods for the first time, the buyer is obliged to study them properly operating instructions and warranty conditions. In the case of using the product in contrary to the user manual, the buyer bears all the consequences hereby arise, alone and their subsequent claim will be found unauthorized. The seller does not assume responsibility for damages arising from the operation of the products, functional properties and damages from improper use of the products, as well as damages caused external events and faulty handling. For defects of this origin neither does the warranty provided.

The warranty does not cover defects caused by normal wear and tear by using the goods, incorrect service, unprofessional or unauthorized use interference, as well as use, maintenance or installation that are in conflict with assembly instructions and operating instructions. Also, the guarantee will not be recognized in the case of mechanical damage caused by the customer or a third party, damage caused by excessive and inappropriate use, neglect care of goods, penetration of foreign substances into the device, or damage caused by a higher power.

Warranty period

The warranty period starts when the customer takes over the goods.

The warranty period is generally 24 months, it serves as a warranty card tax document. The warranty period is extended by the period for which the product has been in use in warranty repair, according to the attached documents about the previous repair (complaint). The specified warranty periods are intended for end customers.

Withdrawal from the contract

The buyer is entitled to withdraw from the contract if the seller does not fulfill the agreed terms of delivery.

The seller is entitled to withdraw from the contract only up to the moment sending the goods, only in case of unavailability of the goods. Before however, by withdrawing, the seller is always obliged to contact the buyer for purpose of agreement on further procedure.

Withdrawal from the contract by the consumer

The provisions of this article of the terms and conditions apply exclusively to a buyer who is a consumer. So if it is below in this article when the term "consumer" is used, it means a buyer who is by the consumer.

The consumer has the right to withdraw from the purchase contract without giving a reason period of 14 (fourteen) days. The period according to the first sentence runs from the day acceptance of the goods, while if the subject of the purchase contract is delivery several types (items) of goods, the period starts from the date of receipt of the last one delivery of goods. The withdrawal period is considered to have been observed if in the course of it, the consumer sends a notification to the seller that from cancels the purchase contract.

If the consumer withdraws from the purchase contract, he sends or forwards to the seller without undue delay (at the address of SPORT CLUB s.r.o., Bahno 99, 739 11 Frýdlant nad Ostravicí), no later than fourteen days after withdrawing from the purchase contract, the goods he received from him. Period is considered preserved if the consumer sends the goods back before after 14 days. The cost of returning the goods in question in this case, the consumer is responsible for the seller. The goods must be sent back or forwarded complete and undamaged including a copy acquisition document (tax document). Returned goods must be properly packed and secured against damage. If the goods are returned damaged or used, the seller reserves the right not to accept it or charge incurred costs. The consumer is not entitled to return goods, which has been made to order, such as safety nets, sails, mats, structures etc.

If the consumer withdraws from the purchase contract, the seller will refund him without unnecessary delay, at the latest within fourteen days of withdrawing from the purchase contracts, all funds including the cost of delivery of goods, which he received from him on the basis of the purchase contract, in the same way. The seller will return the funds received by the consumer to others way only if the consumer has agreed to it and if it no additional costs will be incurred.

The consumer is liable to the seller only for the reduction in value of the goods in question, which arose as a result of dealing with it the goods in a different way than it is necessary to handle them due to their nature and properties.

If the consumer withdraws from the purchase contract, the seller is not obliged to return the received funds to the consumer before him the consumer hands over the goods or proves that the goods to the seller sent.

In accordance with the relevant provision of the Civil Code, it communicates seller to the consumer that the consumer is entitled (but not obliged) to use for withdrawing from the purchase contract in the sense of this article terms and conditions form for withdrawing from the purchase contract, a sample of which is listed below and which the consumer will send by letter sent through the postal service operator addressed to the company SPORT CLUB s.r.o., Bahno 99, 739 11 Frýdlant nad Ostravicí. Withdrawal pattern from the purchase contract: Sender: Name and surname: Residence: (or e-mail, phone number):

Addressee: Seller: (name and surname/business company) ID: Se registered office:

Notice of withdrawal from the purchase contract

On _____________, I ordered goods on your website www.sportclub.cz _____________________, order number _______________, in value ________________ CZK. I received the ordered goods on ___________

On the basis of § 1829 para. 1 in connection with para. § 1818  Act no. 89/2012 Coll., Civil Code, I use my legal right a withdraw from the purchase contract concluded via the Internet, which refers to the above-mentioned goods, which I am sending back to you with this letter, a at the same time, I am asking you for a remittance of the purchase price in the amount of ___________CZK to my bank account number ___________ within 14 days of delivery at the latest of this withdrawal from the contract.

In ………. on ……….

First and last name of the consumer
(signature)

To the out-of-court settlement of consumer disputes (i.e. especially disputes related to the purchase contract) is the relevant Czech Trade Inspection, ID: 000 20 869, Internet address: http://www.coi.cz.

More information

We will be happy to provide you with further information by phone or e-mail or during a personal visit to SPORT CLUB s.r.o.

Final Provisions

The goods remain the property of the seller until full payment.

Rights from responsibility for product defects for which the warranty period applies, expire if it has not been used within the warranty period.

These terms and conditions are valid for all purchase contracts concluded between the seller and the buyer.

These terms and conditions become effective on June 1, 2017.

The seller reserves the right to change the terms and conditions. Changed conditions will be announced in an appropriate manner on the website www.sportclub.cz as well as in its establishments at least one week before the new commercial ones take effect conditions.